aqq999 is committed to protecting the privacy and personal data of every registered player. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold as a data subject under our platform's data protection framework.
Our Privacy Commitments
Six core principles that define how aqq999 handles your personal data
All data transmitted between your device and the aqq999 platform is protected using 256-bit SSL (Secure Socket Layer) encryption. Stored personal data is held on secured servers with restricted access controls. aqq999 does not store full payment card numbers or mobile banking PINs at any point in the transaction process.
aqq999 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing with third parties is limited strictly to operational service providers — such as payment processors, KYC verification partners, and fraud prevention services — under binding data processing agreements that prohibit secondary use of your data.
aqq999 collects only the personal data that is strictly necessary for the purpose it is collected for. We do not collect data speculatively or "just in case". Each category of data collected by aqq999 has a defined purpose — account management, payment processing, identity verification, fraud prevention, or regulatory compliance — and is not used outside that purpose.
You have the right to request a copy of all personal data held by aqq999 in relation to your account, and to request corrections to any data that is inaccurate or incomplete. Access and correction requests can be submitted to the aqq999 support team and will be processed within 30 days of the request being received.
You may request the deletion of your personal data from aqq999 systems at any time, subject to legal retention obligations. Where aqq999 is required by applicable law to retain certain transaction records for a defined period, those records will be held securely and deleted at the earliest lawful opportunity after the retention obligation expires.
When this Privacy Policy is updated in a material way, aqq999 will notify registered players via email or a prominent in-platform notification before the changes take effect. The current version of this policy will always be available at aqq999.club/privacy-policy, with the effective date clearly displayed at the top of the document.
📌 This Privacy Policy applies to all users of the aqq999 platform, including visitors, registered players, and former account holders. By using the aqq999 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
1.1 aqq999 operates the online casino and sports betting platform accessible at aqq999.club (the "Platform"). In the context of data protection, aqq999 acts as the data controller in respect of the personal data of all registered users of the Platform.
1.2 The aqq999 platform is designed and operated primarily for players based in Bangladesh. All services are denominated in Bangladeshi Taka (BDT) and are delivered in the English language.
1.3 If you have any questions about this Privacy Policy or how aqq999 handles your personal data, you may contact our Data Protection contact via the support channels listed in Section 14 of this document.
2.1 aqq999 collects the following categories of personal data from registered players and platform visitors:
Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents (national identity card, passport, or driving licence) provided during account registration and KYC verification.
Email address, mobile telephone number, and residential address in Bangladesh (including district, division, and postal code).
Mobile financial service account numbers (bKash, Nagad, Rocket, Upay) and bank account details used for deposits and withdrawals. aqq999 does not store full payment credentials; only the last four digits of an account number or the registered mobile number associated with a payment method are retained for transaction matching purposes.
Records of all deposits, withdrawals, bets placed, games played, bonus credits applied, and winnings received on the aqq999 platform, including timestamps expressed in Bangladesh Standard Time (BST, UTC+6).
IP address, device type and model, operating system, browser type and version, screen resolution, session duration, pages visited, and referring URL. This data is collected automatically when you access the aqq999 platform.
Records of communications between you and the aqq999 customer support team, including live chat transcripts, emails, and support ticket content, retained for quality assurance and dispute resolution purposes.
Any deposit limits, session time limits, cool-off periods, or self-exclusion requests you have applied to your aqq999 account, together with any information you have voluntarily shared with aqq999 regarding problem gambling concerns.
3.1 aqq999 collects personal data through the following channels:
4.1 aqq999 processes personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| KYC identity and age verification | Legal obligation; legitimate interests |
| Fraud prevention and security monitoring | Legitimate interests of aqq999 and its players |
| Responsible gaming monitoring | Legal obligation; legitimate interests |
| Sending account-related communications | Performance of a contract with you |
| Sending promotional communications | Your consent (which you may withdraw at any time) |
| Analytics and platform improvement | Legitimate interests of aqq999 |
| Retaining transaction records | Legal obligation |
5.1 aqq999 uses collected personal data for the following purposes:
6.1 aqq999 does not sell, rent, or share your personal data with third parties for their own commercial purposes. Personal data may be shared in limited circumstances as follows:
Transaction data is shared with mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank) solely for the purpose of processing deposits and withdrawals. These providers are independently regulated financial institutions and handle your payment data in accordance with their own applicable regulations.
Identity documents and personal data submitted during account verification may be shared with third-party KYC verification service providers engaged by aqq999. These providers are contractually bound to use your data exclusively for the verification purposes specified by aqq999 and may not retain or use your data beyond those purposes.
Technical data including IP addresses, device fingerprints, and transaction patterns may be processed by fraud prevention partners to detect and prevent unauthorised account access, bonus abuse, and financial crime. This processing is carried out on the basis of aqq999's legitimate interests in maintaining a safe and fair platform.
aqq999 may disclose personal data to competent authorities, regulators, or law enforcement bodies where required to do so by applicable law, court order, or lawful regulatory request. aqq999 will only disclose the minimum data necessary to comply with such a requirement.
In the event of a merger, acquisition, or sale of all or part of aqq999's business assets, personal data held by aqq999 may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations being imposed on the transferee.
7.1 The aqq999 platform uses cookies and similar tracking technologies to deliver and improve the platform experience. Cookies are small text files stored on your device when you visit the platform.
7.2 aqq999 uses the following categories of cookies:
7.3 You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the aqq999 platform, including logging in to your account.
8.1 aqq999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure |
| Transaction records (deposits, withdrawals, bets) | 7 years from transaction date |
| Customer support communications | 3 years from last interaction |
| Responsible gaming records | Duration of account plus 5 years after closure |
| Technical/log data | 12 months from collection |
| Marketing consent records | Until consent is withdrawn plus 3 years |
8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
9.1 aqq999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 While aqq999 takes all reasonable steps to secure your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying aqq999 immediately if you suspect that your account has been accessed without your authorisation.
10.1 As a data subject, you hold the following rights in respect of your personal data held by aqq999:
10.2 To exercise any of the above rights, please contact the aqq999 support team at [email protected]. We may ask you to verify your identity before processing your request in order to protect your data from unauthorised access. All requests will be acknowledged within 5 business days and resolved within 30 days, or we will notify you if a longer period is required.
11.1 The aqq999 platform is strictly for adults aged 18 years and above. aqq999 does not knowingly collect personal data from any person under the age of 18. If aqq999 becomes aware that personal data has been collected from an individual under 18, that data will be deleted immediately and the associated account will be closed.
11.2 If you believe that aqq999 may have inadvertently collected personal data from a person under 18, please contact our support team at [email protected] immediately so that the matter can be investigated and resolved without delay.
12.1 The aqq999 platform may contain references to third-party game providers and payment partners in the ordinary course of providing its services (for example, game studios such as Pragmatic Play, Evolution Gaming, and Spribe). aqq999 is not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to any data collected by third-party platforms or services accessed via or in connection with aqq999.
12.2 You are encouraged to review the privacy policies of any third-party service providers whose services you use in connection with your aqq999 account, including your mobile financial service provider (bKash, Nagad, Rocket, or Upay).
13.1 aqq999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. The effective date at the top of this document will be updated whenever material changes are made.
13.2 Where changes are material — meaning they significantly affect how aqq999 uses your personal data or the rights available to you — aqq999 will notify all registered players via email or a prominent in-platform notification at least 14 days before the changes take effect.
13.3 Your continued use of the aqq999 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you should cease using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by aqq999, please contact us using the details below. All privacy-related enquiries are treated with strict confidentiality.
aqq999 is committed to handling your personal data with transparency, integrity, and care. Your privacy is important to us — if something is unclear, please ask. 18+ Adults only.
Now that you understand how aqq999 protects your data, explore our full range of games — live cricket betting, slots, and live casino — all secured and available in BDT via bKash and Nagad.
18+ Gambling involves financial risk. Play responsibly. aqq999 is for adults aged 18 and above only.